PRIVACY POLICY
The Perfect Pony respects the safety and privacy of our customers. We provide 128k security throughout our site, but if you are still uncomfortable placing an order online, you may place an order over the phone or by mail. Please feel free to contact us at 503-689-4491 or customerservice@theperfectpony.net if you have any questions.
Personal Information
The Perfect Pony is committed to keeping your personal information private. We never sell, rent, or share your e-mail with any other company. Your phone number and e-mail address are used strictly for the purpose of contacting you about your order if needed. Financial information (like a credit card number and the expiration date) is used for billing purposes and to fill customer's orders only.
Cookies
A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. The Perfect Pony does use cookies to collect shopping information, such as how you navigate through our store and what items caught your eye, etc. This helps us improve our website for you, our customers.
We are committed to protecting your privacy. If you have any questions of comments about our privacy policy please email us at customerservice@theperfectpony.net.
Links
We provide links to other hobby websites on our website. Please be aware that we [The Perfect Pony] are not responsible for the privacy practices of other sites. We encourage our customers to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Surveys & Contests
In order to improve your shopping experience, we may request information from our customers via surveys or contests. Participation in these surveys or contests is completely voluntary and therefore you have a choice of whether or not to disclose this information. We may request contact information (such as name and address), which will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving customer service through our website.
Special Offers
We send all new members a welcome gift with their first order. Established members will occasionally receive information on products, services, and special deals. We will not submit your information to any outside companies for inclusion in their mailings or solicitations.
Modifying Personal Information
In order to ensure there are no delays in processing your orders, please make sure to keep us updated on any changes in your personal information (such as your name, address, etc). You can email us at customerservice@theperfectpony.net with those changes and we will update your account information. If you no longer desire our services, we will remove your personal information from our database.
This site is hosted by ProStores.com. ProStores.com hosts the store pages, ordering system, and order data. ProStores.com is a totally secure website server for the transmission of all personal and payment information. All transmission of sensitive information is encrypted utilizing state-of-the-art 128-bit SSL certificates encryption to ensure the highest level of security.
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