CUSTOMER SERVICE
General Information
We carry hundreds of new & used Breyer Model Horses and Accessories at everyday Low Prices. We cater to the hobbyist by offering hobby related information to our customers.
Guarantee
The Perfect Pony offers a "100% Satisfaction Guarantee". If for any reason, you are not satisfied with your order, you can return it for a full refund or replacement (less shipping charges). Your Satisfaction is our #1 Priority. If for any reason you are not happy, please email us immediately so we can help.
10 Reasons to Shop with Us
- It’s easy to shop with us…we accept Mail Orders, Phone Orders, Fax, Email and Internet Orders.
- Paying for your order is easy…we accept Paypal, Credit Cards, Personal Checks and Money Orders.
- We offer the lowest prices on all items.
- We offer fast shipping.
- We inspect each item before shipment.
- We do not charge a Sales Tax.
- We offer not only new models but Vintage, Collectible and Hard-To-Find models as well.
- We offer lots of information on all aspects of the hobby on our website.
- We have convenient hours from 8am to 9pm, 7 days a week.
- We offer a 100% Satisfaction Guarantee!
Your Business is ALWAYS Appreciated!
CONTACT
Our hours of operation are 8am-9pm, Monday-Friday. We have several ways to contact us, however email is the most effective and timely:
Email:
To place an order or put your name on a Wait List for an item: orders@theperfectpony.net
For general information or customer service: customerservice@theperfectpony.net
(503) 689-4491 - (After 5:00pm Only) or TEXT ANYTIME!
Mail:
Fax:
(503) 879-6027 - (available MON-FRI only)
Please let us know if you will be sending a fax so we will be aware one is coming through.